The Department of Trade and Industry (DTI) has cautioned a Move It rider after he admitted on social media to deliberately withholding exact change from his passengers.
The warning came in response to a viral post where the rider openly discussed his practice of intentionally not returning the correct amount of change to customers.
In his post, the rider admitted he told the passenger that he didn’t have change for amounts of P30 or less, even though he actually did.
He admitted that he used the change he collected for his personal meals.
However, the DTI said this practice is prohibited under Republic Act 10909, or the “No Shortchanging Act of 2016,” which mandates that businesses must provide exact change to customers.
The law also covers ride-hailing apps, even though they were not in existence when the law was enacted, the DTI added.
The DTI said violators may be fined and have their business operating license suspended. After a fourth violation, the business permit will be revoked.
During a television interview, the Move It rider stated that he would not apologize to the netizens who were upset about his actions.
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