House to probe Grab’s handling of senior citizen, PWD discounts

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House to probe Grab’s handling of senior citizen, PWD discounts

Senior Citizens Party-List Representative Rodolfo Ordanes has filed a resolution urging the House of Representatives to investigate Grab and other ride-hailing and food delivery platforms for allegedly mishandling discounts meant for senior citizens and persons with disabilities (PWDs).

Through House Resolution No. 2134, Ordanes highlighted concerns over reports that some Transportation Network Vehicle Services (TNVS), including Grab, have passed the responsibility of covering the mandated 20 percent discount onto their drivers.

Ordanes emphasized that such practices directly violate the policies set by the Land Transportation Franchising and Regulatory Board (LTFRB).

“This conduct by ride-hailing and food delivery applications is utterly deplorable, as it constitutes criminal and exploitative behavior,” Ordanes said, adding that these companies must be suspended if found guilty.

During the hearing of the Committee on Public Services, Gregorio Ramon Tingson, Grab’s Head of Public Affairs, confirmed that their drivers shoulder the 20-percent discount given to persons with disabilities, senior citizens, and students.

“Alinsunod po kasi sa batas, ang driver po,” Tingson said, referring to the Memorandum Circular 2018-004 issued by the Land Transportation Franchising and Regulatory Board (LTFRB).

Teofilo Guadiz, LTFRB chairperson, rebutted Tingson’s claim, stating that under their franchise, the Transportation Network Companies (TNCs) should shoulder the 20-percent discount.

Guadiz said the LTFRB will investigate by getting statements from Grab drivers and an explanation from Grab regarding this practice. He warned that if violations are confirmed, Grab’s franchise could be canceled.

“May I request a statement from the driver? We will give them a show cause, and if the evidence warrants it, we will issue an appropriate suspension of their franchise,” Guadiz said.

Meanwhile, the Philippine Competition Commission (PCC) will investigate the alleged double franchising of Grab Philippines in the motorcycle ride-hailing industry.

The issue of double franchising surfaced during the Senate Committee on Public Services when the topic of Grab’s acquisition of Move It and the operation of its Grab Bike service was discussed.

A motorcycle organization argued that Grab Bike and Move It should operate as a single entity, given that they have one owner.

A PCC representative committed to releasing the result of the investigation before the Senate adjourns on Dec. 21 for its Christmas break.

The Lipa City Council recently discovered Grab Bike’s operation in the city without any permit to operate from the local government, making it illegal or “colorum.”

During the Senate hearing, the Land Transportation Franchising and Regulatory Board (LTFRB) questioned Move It for its excessive recruitment of riders despite the agency’s order to stop recruiting members for motorcycle taxi companies.

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